Legal
Legal terms and privacy
Two documents govern every order placed through this site: the terms of service cover the contract, production, invoicing and delivery, and the privacy policy covers the brief you send us.
Terms of service
A quote sent in reply to your brief is a written estimate of product, decoration, packaging and logistics. It is not an offer, and no production starts on it. The order becomes a contract when we receive your signed brief together with our written confirmation of the production plan, the delivery date and the price. Production itself begins only after you approve the digital proof in writing, and the decoration follows the artwork, the Pantone references and the placement agreed in the brief.
Delivery is carried out by an independent carrier. The risk of loss or damage passes to you when the carrier hands the package over to the addressee or to a reception point such as a hotel concierge, a fair stand or a building reception. The master invoice is issued in HUF and carries 27% VAT, or reverse charge for clients with a valid VIES number. Amounts quoted in EUR or USD are conversions at the exchange rate of the day and are not binding. Late-payment interest is the central bank base rate plus 8 percentage points per annum. You may cancel a confirmed order before production starts, and the advance is refunded less the cost of the digital proof and any materials already ordered; once production has started the full invoice falls due. The contract is governed by Hungarian law, and the court of competent jurisdiction is the Budapest Capital Regional Court.
Privacy policy
Submitting a brief sends us the name, the business email, the company name and the description you write. We use that data to answer the brief, to prepare a quote and to run the order once it is placed. The site is operated as part of the Swaggy project, and requests arrive at order@swaggy.agency. Enquiries are deleted 12 months after the last contact, while contracts and the invoices behind them are kept for 8 years, as Hungarian bookkeeping rules require.
You may ask us to show, correct or delete the data we hold, to restrict the processing or to object to it, by writing to order@swaggy.agency. The Hungarian supervisory authority is the NAIH, at H-1125 Budapest. This site sets no marketing cookies and keeps a single first-party analytics identifier that records no IP address and no personal identifier.